store information
shipping
my default shipping method is USPS. if you require an alternate shipping method send me a message through my contact form - happy to accommodate!
NOTE: bound is not responsible for damage to parcels that are incurred during the shipping process. i am also unable to track shipping in any more detail than the shipping provider has available after the shipping date.
caring for beaded jewelry
all beaded pieces from our shop are handmade with One-G thread and varying glass seed beads. while i am confident that my beaded pieces are durable and well-made, beads and thread are delicate! all beaded pieces are meant to be worn gently and stored intentionally. when not wearing, lay flat or hang (that is unless you like a little bend in the fringe. if so, storing in a cloth bag often leaves the fringe a little squiggly).
caring for metal jewelry
all metal pieces in my shop are handmade. metal does tarnish over time. it is best to have a cloth polishing rag to touch up brass, sterling silver, and gold jewelry throughout the life of the piece. storing in a cool, dry place will help reduce tarnishing.
returns
i am more than happy to fix a piece that was inherently flawed (i.e., before sending or within reason while wearing). for lost earrings, i’m happy to make a replacement for 50% of the total cost of the earrings. unfortunately, we are not capable of replacing pieces that are broken or flawed due to rough or careless wear.
time frames for fulfillment and shipping
anything that is listed on my site at this point is already made. i ship every week on Friday. all orders before noon on Friday should ship that Friday. orders after noon on fridays will be shipped the following Friday. shipping takes 3 - 10 days generally. as always, please email through my contact form with any questions.